Welcome to the 2019-20 Plan Year

Welcome to the 2019-20 Plan Year

The Benefit Plan documents for 2019-20 plan year are located in the upper navigation bar. 

For Benefit or Medical Service and Procedures questions: 

Due to HIPAA confidentiality laws, neither the benefit administrator nor a NY44 Health Benefits Plan Trust employee should answer any question about specific medical services or procedures provided to individual patients. All questions regarding services, procedures, or interpretation of the Summary Plan Description related to specific services provided to you need to be directed to the customer service representatives at Nova/Independent Health or MVP Healthcare. 

Nova/Independent Health customer Service: Monday to Friday 8 AM to 8 PM

Phone: (716) 631-2661 or (800) 257-2753

MVP Healthcare: Monday to Friday 8 AM to 8 PM

Phone: (800) 229-5851


WellNow/247 Online-available in New York State

Don't wait until you need it! Be prepared for you and your family for non-emergent health care needs for acute care illnesses such as flu, sore throat, rashes, pink eye, common cold, sinus infection, UTI, Bronchitis, allergies, and more. 

Call now to register your family before you need service. You will need an email address and computer access. Login credentials were sent to the email address you provided your employer. If you have not registered call 1-844-247-6652

Please update your mailing and email addresses with your benefit administrator at your employer when a change occurs.