247 Online Care
247 Online Care begins July 1, 2017 for enrollees in WNY and the Mid-Central Albany regions. You will receive an email with instructions to create an account and how to use the system. Use/Read the User Guide link below for account creation.
There is no out-of-pocket cost for NY44 enrollees in WNY, Mid-Central Albany and East Central regions to use the service. 247 OnlineCare is a telehealth service, connecting you with medical providers 24 hours a day, 7 days a week. We treat acute care illnesses by integrating our Skype like platform with a HIPAA compliant electronic medical records system; the same sort of system used in your local doctor's office. Our medical providers are trained to diagnose a variety of non-emergent diseases, illnesses, injuries and symptoms, including: