Immediate and Urgent Care Centers - $0 copay - Nova / Independent Health                                         

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Urgent care is when you need medical attention right away for an unforeseen illness or injury, but your health is not in serious danger. Using an immediate or urgent care center is suggested for non-life threatening injuries or illnesses that require a physician’s attention on afternoons, evenings, weekends and holidays. The Health Trust provides a $0 co-pay for visits to immediate or urgent care facilities.

 

A visit to an immediate or urgent care center costs less than an emergency room visit. There is also a shorter wait time for non-emergency care at after-hours care centers than at an emergency room.

 

If you are not sure what to do, take these first two steps:
 
1. Call your primary care physician’s office
 
2. Call 1-800-501-3439 - Nova / Independent Health 24-hour Medical Help Line for access to experienced
    registered nurses 24 hours a day, 7 days a week for non-emergency medical issues and advice.      After dialing, ask for the 24-Hour Medical Help Line. 

 
As a General Guideline
 
Use the EMERGENCY ROOM for:
   Chest pain or squeezing sensation in chest
   Trouble breathing
   Seizure or loss of consciousness
   Severe abdominal pain
   Heavy or uncontrolled bleeding
   Large open wounds
   Major burns
   Spinal injuries
   Sudden paralysis or slurred speech
   Severe head injuries
   Poisoning or suspected overdose of medication
 

Use the URGENT CARE CENTER for:
   Mild asthma attacks
   Ear infections
   Other minor infections
   Headaches
   Sprains and strains
   Minor broken bones
   Small cuts
   Minor burns and injuries
 
Use the PRIMARY CARE PHYSICIAN Office for:
   The flu 
   Rashes
   Fevers
   Treatment for chronic conditions - such as diabetes or high blood pressure
   Preventive care visits
   Immunizations
   Screenings
   General questions about your health
   Routine care

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