Pharmacy Benefit Dimensions


Prescription Drug Appeals

  • A written notification of a coverage denial will be sent to your home address, the notice will include an Appeal Filing Form and Instructions
  • You have 180 calendar days after you receive a coverage denial to send a written request to Pharmacy Benefit Dimensions (PBD)/ Independent Health to reconsider your denial of coverage with reasons to reconsider
  • Your appeal must be made in writing to PBD/ Independent Health Benefits Administration, 511 Farber Lakes Drive, Buffalo, NY 14221